Responsible Gaming
Gaming Should Be Entertainment
At Captain Cooks Casino, we believe that online gaming should be enjoyable entertainment only. It is not a way to earn money or solve financial problems. Please play responsibly and only with funds you can afford to lose.
Age Requirements
Captain Cooks Casino is strictly for players aged 18 years or older, or the legal gambling age in your province, whichever is higher. By accessing our site, you confirm that you meet this requirement. We do not permit gambling by minors under any circumstances.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Gambling to escape stress, anxiety, or depression
- Feeling irritable or anxious when trying to reduce or stop gambling
- Borrowing money or using credit to fund gambling
- Neglecting work, school, or personal relationships due to gambling
- Lying about the amount of time or money spent gambling
- Unsuccessful attempts to reduce or stop gambling
- Jeopardizing education, career, or relationships because of gambling
If you recognize any of these signs in yourself, please reach out for support immediately.
Self-Help Tools Available
Captain Cooks Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session or timeframe
- Reality Checks: Receive pop-up reminders during play about how long you have been gambling and your spending
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
Contact our customer support team to activate any of these tools at any time.
Support Resources for Canada
If you or someone you know needs help with problem gambling, the following organizations provide confidential support:
Primary Canadian Resources
-
Responsible Gambling Council
Website: www.responsiblegambling.org
Provides information, support, and resources for problem gambling across Canada -
Gambling Help Online
Website: www.gamblinghelponline.org.au
Online counselling and support services
Additional International Resources
-
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 -
GamCare (UK)
Website: www.gamcare.org.uk
Free and confidential support -
GamStop (UK Self-Exclusion)
Website: www.gamstop.co.uk
National self-exclusion scheme
All services are confidential and free of charge.
If You Need Help
Do not wait. If you believe you have a gambling problem or are concerned about your gaming habits, please seek professional help immediately. Contact one of the organizations listed above or speak with a healthcare provider. Recovery is possible, and support is available.
Remember: gambling should only ever be a form of entertainment that you can afford to lose money on without impact to your wellbeing or financial security.